Shipping Policy

Legal disclaimer regarding terms of shipping policies.

The details and information provided on this page serve only as a general and non-specific guide on how to draft your own Shipping Policy documents. You should not rely on this article as legal advice or as recommendations on what you should actually do, as we cannot know in advance the specific shipping policies you wish to establish between your company and your customers. We recommend that you seek professional legal guidance if you need assistance understanding and creating your own unique Shipping Policy.

Shipping Policy: Understanding the fundamental concepts.

That said, a Shipping Policy is a legally binding document intended to define the legal relationships between you and your customers. It is the framework for presenting your obligations to your clients, while also clarifying various situations that may arise and explaining what will happen in each of those cases. A Shipping Policy is a best practice that benefits both sides: yours and your customers'. Your customers benefit by being informed about what they can expect from your service. You benefit because people may be more likely to make a purchase if you have a clear Shipping Policy, as there will be no doubts regarding shipping times or delivery processes.

What to include in your Shipping Policy

In general terms, a Shipping Policy usually covers the following issues: order processing times; shipping costs and fees; various domestic and international shipping solutions; potential service interruptions or delays; and many other important details regarding the delivery of your commercial products.